The right station details
The exact station, train and coach are identified before the meeting. The meeting location is specified according to the station layout and the agreed route.
FIRST SERVICE AIRPORT
Railway & Eurostar welcome
At a railway station in France, connect your train journey with what comes next. Welcome, guidance, luggage assistance and driver coordination are planned around your train and schedule, including Eurostar journeys.
Plan your enquiry
A PERSONAL SERVICE
Thoughtful service in every detail.
A station welcome connects your rail journey with the rest of your day. For arrivals or departures in France, planning uses the station, train number, time and coach. These details help establish a meeting point that is easy to understand.
The service can combine a personal welcome, guidance, porter assistance and chauffeur coordination. For a Eurostar journey to or from a French station, the relevant travel stages are considered in planning. Assistance focuses on your journey in France and can continue with a hotel transfer.
Who is it for?
Eurostar passengers, domestic rail travellers, families and business travellers.
Your assistance in detail.
Assistance when travelling with luggage
Suitcases, pushchairs and bulky equipment should be mentioned during planning. Porter assistance is defined for the selected stages, taking account of your party and item count.
A link to your destination
The meeting with your chauffeur can be coordinated with your exit from the station. Your destination address and party’s requirements help organise this continuation of the journey.
How does your service work?
- 01
Specify the station, train and journey time.
- 02
Agree the meeting point and assistance required.
- 03
Connect your station welcome with the transfer you need.
Details to prepare
Station, train number, time, coach, travellers and luggage. For Eurostar, allow the time required for your route’s formalities.
YOUR SERVICE, YOUR WAY
Options that suit your journey.
USEFUL ANSWERS
Your questions about this service.
In which country is Eurostar assistance offered?
This offer concerns arrivals and departures at French stations. Assistance at the other end of the journey should not be assumed to be included. Provide the full itinerary to define the part of the trip requiring assistance.
Can my host meet me directly on the platform?
The meeting location is confirmed according to the station, train and permitted access. A platform welcome is therefore not automatic. For Eurostar, the operator’s screening procedures and requested arrival times still apply.
Which details help with planning?
Provide the station, date, train number, time, coach and travellers. Add your luggage count and destination address if you would like a chauffeur. Share any changes before the meeting.
YOUR JOURNEY IN FRANCE
An arrival planned for your destination.
Services and special access depend on availability, local conditions and applicable permissions. Scope and price are confirmed before any booking.
CONTINUE YOUR JOURNEY
